Returns & Exchanges

At Mountain Sports, we want you to be fully equipped for your next adventure, which is why we offer a 30-day return policy on all unworn apparel and gear. If your purchase doesn't fit your journey, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.