Frequently Asked Questions
Everything you need to know about your outdoor gear and apparel.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those needing their mountain gear sooner.
How do I process a return or exchange?
We offer a 30-day hassle-free return policy. Simply visit our online portal to generate a prepaid shipping label for any unworn items with original tags.
Are your materials sustainably sourced?
Yes, Mountain Sports is committed to the environment. 80% of our current collection is made from recycled polyester and organic cotton.
How do I know which size to choose?
Each product page features a detailed size guide. Our performance fit is designed to be snug; if you prefer a looser fit for layering, we recommend sizing up.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and duties are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.